On November ** I received the dvd Big Bang Theory season **. When I ordered the dvd I p...

GetHuman-barbithe's customer service issue with Amazon.com (UK) from November 2018

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The issue in GetHuman-barbithe's own words
On November ** I received the dvd Big Bang Theory season **. When I ordered the dvd I paid postage and packagin fees *.**. I have ordered dvds from amazon uk many times and have never been charged customs duty. This time the package was given to DHL courier and they are telling me I have to pay **** rupees to them for various things. Why did you give it to DHL when I had already paid for standard shipping. I did not request a courier.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-barbithe
Nov 27th, 2018 - 9 mons ago
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GetHuman-barbithe started working on this issue
Nov 27th, 2018 10:14am