Hi my name is Carlos and I am a new user on AliExpress... *I need assistance on an issu...

GetHuman-genetich's customer service issue with Aliexpress Service from March 2019

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The issue in GetHuman-genetich's own words
Hi my name is Carlos and I am a new user on AliExpress... *I need assistance on an issue with my purchase of a lighter ... I did all the right steps and when I came to my last step of my payment I got a statement saying ...*your order has been successfully recived however due to high traffic volume during promotion days payment processing may be delayed. Please wait for an update order status in * hours .*It’s been way more that * hours and I haven’t recived any notice *Please help me with this dilemma **My order id is : ***************My purchase is : Zorro Constantine Kerosene Lighter**Thanks
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Aliexpress Service

Customer service issue
Reported by GetHuman-genetich
Mar 13th, 2019 - 5 mons ago
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GetHuman-genetich started working on this issue
Mar 13th 7:48am