I have ordered in aliexpress from the seller. The reference number is...

GetHuman1878115's customer service issue with Aliexpress Service from January 2019

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The issue in GetHuman1878115's own words
I have ordered in aliexpress from the seller. The reference number is ****************.which is not mine and it's another customer in Quebec. I contacted postal services and they informed me about this. The MVP seller doesn't agree with the refund. I haven't got any items from the seller.
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Aliexpress Service

Customer service issue
Reported by GetHuman1878115
Jan 2nd, 2019 - 6 mons ago
I have an issue with Aliexpress Service too
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Seen by 11 customers so far
Similar issue to 10477 others
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GetHuman1878115 started working on this issue
Jan 2nd 2:06pm
GetHuman1878115 indicated the issue is not fixed yet.
Jan 2nd 6:21pm