my package was lost in the mail the day it said it was delivered to my*Mailbox I checke...

GetHuman1642512's customer service issue with Aliexpress Service from November 2018

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The issue in GetHuman1642512's own words
my package was lost in the mail the day it said it was delivered to my*Mailbox I checked it no package there so I had to call and go down to the post office and file a claim after investigating for * weeks I got a call back saying they don’t know where the package is and to contact the seller for a full refund . So I tell the seller which is beauty forever hair and gave them my claim number so they can check into it themselves they agreed the post office lost the package but said I can only get **$ back I paid ***$ for a product I never received that’s ridiculous and not fault they have to take that up with USPS not me ! They are responsbile for refunding me !
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Aliexpress Service

Customer service issue
Reported by GetHuman1642512
Nov 28th, 2018 - 9 mons ago
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GetHuman1642512 started working on this issue
Nov 28th, 2018 1:58am