my package was lost in the mail the day it said it was delivered to my*Mailbox I checke...

GetHuman1642512's customer service issue with Aliexpress Service from November 2018

6 views
 | 
8246 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman1642512's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1642512's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1642512 will want to follow the link below to head to their help center. We will check on GetHuman1642512 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1642512 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1642512's own words
my package was lost in the mail the day it said it was delivered to my*Mailbox I checked it no package there so I had to call and go down to the post office and file a claim after investigating for * weeks I got a call back saying they don’t know where the package is and to contact the seller for a full refund . So I tell the seller which is beauty forever hair and gave them my claim number so they can check into it themselves they agreed the post office lost the package but said I can only get **$ back I paid ***$ for a product I never received that’s ridiculous and not fault they have to take that up with USPS not me ! They are responsbile for refunding me !
GetHuman1642512 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman1642512 fixed the problem
We are waiting for GetHuman1642512 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1642512 fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman1642512
Nov 28th, 2018 - 9 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 6 customers so far
Similar issue to 8246 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1642512 started working on this issue
Nov 28th, 2018 1:58am