Hello**I had purchased an item about a week ago.*Now the seller sent me a message sayin...

GetHuman1371655's customer service issue with Aliexpress Service from October 2018

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The issue in GetHuman1371655's own words
Hello**I had purchased an item about a week ago.*Now the seller sent me a message saying that he was unable to ship the item as it got rejected by the logistics, and asked me to open a dispute for refund.**But when I try to open a disupte, I get a message that I can only open a dispute after ** days of shipment.**What should I do?*Do I need to press the CONFIRM ORDER RECEIVED button and then OPEN A DISPUTE?
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Aliexpress Service

Customer service issue
Reported by GetHuman1371655
Oct 18th, 2018 - a mon ago
I have an issue with Aliexpress Service too
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GetHuman1371655 started working on this issue
Oct 18th 8:14pm