I made an order with a seller on *********, it is now **********. I messaged the seller...

GetHuman-essiekim's customer service issue with Aliexpress Service from October 2018

5255 similar
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-essiekim's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-essiekim's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-essiekim will want to follow the link below to head to their help center. We will check on GetHuman-essiekim later to make sure it's all set or try to help escalate.
The issue in GetHuman-essiekim's own words
I made an order with a seller on *********, it is now **********. I messaged the seller RIGHT after I bought it and they said theyd ship it as soon as possible. I messaged them several days later and they tell me they have a Chinese holiday going on... that’s ridiculous, why didn’t they tell me before? I don’t want to do business with them, I want the money they took from me. The denied my cancellation request and didn’t even respond to my message. I sent them multiple messages. I’m going to contact my bank and going to get authorities involved if this persists. I hope aliexpress can help me because I’ve had enough.
GetHuman-essiekim did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-essiekim fixed the problem
We are waiting for GetHuman-essiekim to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Aliexpress Service email you?
This email address isn't valid
Follow this issue
See how GetHuman-essiekim fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-essiekim
Oct 11th, 2018 - 3 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 3 customers so far
Similar issue to 5255 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman-essiekim started working on this issue
Oct 11th, 2018 2:08am