Hello, RUBY VALENCIA CREATIVA Store told me that he canot send me my order because I ex...

GetHuman-nigossa's customer service issue with Aliexpress Service from September 2018

1 view
 | 
4539 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-nigossa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nigossa's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nigossa will want to follow the link below to head to their help center. We will check on GetHuman-nigossa later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nigossa may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-nigossa's own words
Hello, RUBY VALENCIA CREATIVA Store told me that he canot send me my order because I exceeded stock with my command. Order Number:*************** Status:The seller has shipped your order. So I do not know why he put the status on "shipped" if its not true. Now he told me that he would refund the money if I open the dispute. But the problem is that I canot open a dispute bevor the good have arrived. What they never will since he did no ship them!!! So I would like to have my money back. What can I do. Please help me!! Thank you. Kind regards, Nicole Mielke
GetHuman-nigossa did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-nigossa fixed the problem
We are waiting for GetHuman-nigossa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Aliexpress Service email you?
This email address isn't valid
Follow this issue
See how GetHuman-nigossa fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-nigossa
Sep 25th, 2018 - 2 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 1 customer so far
Similar issue to 4539 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nigossa started working on this issue
Sep 25th 6:50am