Hello, RUBY VALENCIA CREATIVA Store told me that he canot send me my order because I ex...

GetHuman-nigossa's customer service issue with Aliexpress Service from September 2018

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The issue in GetHuman-nigossa's own words
Hello, RUBY VALENCIA CREATIVA Store told me that he canot send me my order because I exceeded stock with my command. Order Number:*************** Status:The seller has shipped your order. So I do not know why he put the status on "shipped" if its not true. Now he told me that he would refund the money if I open the dispute. But the problem is that I canot open a dispute bevor the good have arrived. What they never will since he did no ship them!!! So I would like to have my money back. What can I do. Please help me!! Thank you. Kind regards, Nicole Mielke
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Aliexpress Service

Customer service issue
Reported by GetHuman-nigossa
Sep 25th, 2018 - 4 mons ago
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Sep 25th, 2018 6:50am