Two Order *’s**********************************First of all I love AliExpress & I am a...

GetHuman-kellyelp's customer service issue with Aliexpress Service from September 2018

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The issue in GetHuman-kellyelp's own words
Two Order *’s**********************************First of all I love AliExpress & I am a long time customer making many orders. This is my first problem. **I have called customer service ** times. Many times I have been told that someone will help me. For both orders I paid EPacket extra money for shipping so that I could receive my item by ********. When the item did not come I contacted the seller who told me they already shipped the item, BUT they kept changing the date that I would receive item. I opened a dispute ONLY asking for the shipping fees to be reimbursed. $*.** for * orders. ONLY EXTRA SHIPPING FREES. I need these items for my little girl to SEE. If I am not going to get the item I need to know. $*.** * $*.*** $**.** that I want refunded to me. I never received the product. The $*.** refunded to me was ONLY the fee for EPacket shipping $*.** x *. I feel like no one is helping me. It is not fair that you allow this seller no break the rules. It is not fair for me to pay extra money to receive my package fast & I receive nothing. Please refund me $**.**

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Aliexpress Service

Customer service issue
Reported by GetHuman-kellyelp
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 4219 others
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GetHuman-kellyelp started working on this issue
Sep 17th, 2018 10:40am

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