I can't call or make a compliant about not receiving my package becuz the website takes...

GetHuman-elderlat's customer service issue with Aliexpress Service from June 2018

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Help with my Aliexpress Service issue
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GetHuman-elderlat's next move: go to the Aliexpress Service help center.
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The issue and preferred resolution, in GetHuman-elderlat's own words:
I can't call or make a compliant about not receiving my package becuz the website takes you through a whole bunch of steps to not get the email to reset and it keep saying my account is locked but reroute me to fix the problem to not fixing the problem becuz the p***word to reset is unavailable.. Unavailable and unbelievable
I trust that Aliexpress Service will make this right and come up with a resolution that is fair.
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Aliexpress Service

Customer service issue
Reported by GetHuman-elderlat
Jun 24th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-elderlat started working on this issue
Jun 24th 10:41pm