My ** years old son bought a plexigl*** tower which he is putting together a gaming pc...

GetHuman-aksalaza's customer service issue with Aliexpress Service from June 2018

Help with my Aliexpress Service issue
My ** years old son bought a plexigl*** tower which he is putting together a gaming pc. The tower was broken into peices upon arrival. I went to the post office and they advised me to contact you for a replacement because according to usps it was not packaged correctly.
I trust that Aliexpress Service will make this right and come up with a resolution that is fair.
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Aliexpress Service

Customer service issue
Reported by GetHuman-aksalaza
Jun 24th, 2018 - 2 mons ago
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Seen by 5 customers so far
Similar issue to 1372 others
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Timeline
GetHuman-aksalaza started working on this issue
Jun 24th 12:10pm
GetHuman-aksalaza indicated the issue is not fixed yet.
Jun 27th 1:16pm
GetHuman-aksalaza indicated the issue is not fixed yet.
Jun 27th 1:17pm