Bonjour,*J'ai command* via mon compte ALIEXPRESS un SPA mon num*ro de commande est...

GetHuman5875488's customer service issue with AliExpress from March 2021

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The issue in GetHuman5875488's own words
Bonjour,*J'ai command* via mon compte ALIEXPRESS un SPA mon num*ro de commande est **************** le vendeur est ELHOME Store. J'ai r*gl* * cet article les frais de port *galement. Mon probl*me est que je n'ai jamais re*u de mail de confirmation et la commande n'est pas visible sur mon compte. Toutefois le montant de ma commande avec frais de port a *t* d*bit* sur mon compte bancaire. J'ai re*u un SMS sur vendeur qui me dit qu'il ne peut pas faire la livraison en France. Cette information ne ma pas *t* communiqu* lors de la commande .Je souhaite annuler ma commande mais cela est impossible car elle ne parait pas sur mon compte.*Ce qui est inadmissible c'est qu'il y a aucun moyen de les contacter par t*l*phone ou mail.

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AliExpress

Customer service issue
Reported by GetHuman5875488
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 17251 others
0 customers following this

Timeline

GetHuman5875488 started working on this issue
Mar 22nd 8:36pm
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Mar 22nd 8:37pm
GetHuman5875488 shared this issue with others over email
Mar 22nd 8:39pm