hello*so i found out about * days ago that someone got my card details and ordered thri...

GetHuman5871231's customer service issue with AliExpress from March 2021

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The issue in GetHuman5871231's own words
hello*so i found out about * days ago that someone got my card details and ordered thrice on aliexpress without my knowledge. *I am a student so this happened in school.*I have no idea who the person is or what the person bought but I'd just like to get a refund.*I had to go block my card immediately I found out to prevent the person from buying more things but I'd like the refund to be to the same account somehow.*The bank gave me the reference number and I can see the alerts on my mail but I don't know how that can help.*I would really just like a refund back.*How can that work out? and what can I do to help?

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AliExpress

Customer service issue
Reported by GetHuman5871231
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 17227 others
0 customers following this

Timeline

GetHuman5871231 started working on this issue
Mar 21st 6:42pm