it is impossible becasue the first purchase order succesfully **.**usd dollar or thai c...

GetHuman-wipoosit's customer service issue with AliExpress from March 2021

4 views | 17234 similar | 0 following
Help with my AliExpress issue
First: share to improve GetHuman-wipoosit's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wipoosit's next move: find and follow the right step-by-step guide.
AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wipoosit will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wipoosit can let us know if they help or not.
Before contacting them, items GetHuman-wipoosit may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-wipoosit's own words
it is impossible becasue the first purchase order succesfully **.**usd dollar or thai currency ***.**THB by app and after that request cancelproduct from me on *******is **.**USD dollar ***.**THB and second time my money was charge without my self purchase order but was deduct from aliexpress again on******* from aliexpress app**As we checked, the order was closed with no payment has been made and the funds were not sent to AliExpress.**Since the payment for your order was not successfully made, AliExpress will no longer request the money to your bank.**In case you have been deducted, you need to kindly contact your card issuer or the payment method that you used so they can help you releasing the money back to your account.

GetHuman-wipoosit did not yet indicate what AliExpress should do to make this right.

How GetHuman-wipoosit fixed the problem

We are waiting for GetHuman-wipoosit to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wipoosit fixes it.
This email address isn't valid

AliExpress

Customer service issue
Reported by GetHuman-wipoosit
Mar 17th, 2021 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 17234 others
0 customers following this

Timeline

GetHuman-wipoosit started working on this issue
Mar 17th 1:44pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies