Hello,**Here's my ID: *****@***.com**My mobile phone number: ***************I contact y...

GetHuman5726821's customer service issue with AliExpress from February 2021

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AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5726821 will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5726821 can let us know if they help or not.
Before contacting them, items GetHuman5726821 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman5726821's own words
Hello,**Here's my ID: *****@***.com**My mobile phone number: ***************I contact you by email because I have been trying to log in to my account without success. And your **EVA** software was of no useful to me.**Indeed when I log in, a login code is sent to me by text sms message but I never get this code on my phone, yet the number is correct as you can check above. *The option to send me this login code by email is not even available.**That's why I contact you because I've tried dozens of times and I don't know what to do. I have several orders to check. **Thank you for telling me what to do.**Kind regards**Mr. GOMEZ

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AliExpress

Customer service issue
Reported by GetHuman5726821
Feb 5th, 2021 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 16803 others
0 customers following this

Timeline

GetHuman5726821 started working on this issue
Feb 5th 10:14pm