I ordered a pair of shows tracking shows but has confirmed delivery but I never receive...

GetHuman4935798's customer service issue with AliExpress from June 2020

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AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman4935798 will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman4935798 can let us know if they help or not.
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The issue in GetHuman4935798's own words
I ordered a pair of shows tracking shows but has confirmed delivery but I never received my package. I told the seller I am going to open a dispute she*he said don't because it is guaranteed I will get my package. Days after days I kept messaging because I have not received the order the seller isn't replying. Thats the order number ****************. I would like a refund because my card was charged and I never received the item I ordered. I am very pissed because that's very bad customers comes first. I want my money back.

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Customer service issue
Reported by GetHuman4935798
Jun 10th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 19742 others
0 customers following this


GetHuman4935798 started working on this issue
Jun 10th 7:44pm