multiple unfulfilled orders defaulting to finished!

GetHuman-mojomisj's Missing Order issue with AliExpress from May 2020

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The issue in GetHuman-mojomisj's own words
I have multiple orders that have run out of time and defaulted to "finished" when I have not received the items yet. I have been told to wait as they are not over due, but how can that be when they are being marked closed. I asked for the time to be extended in all cases and was ignored. I have more orders in the que about to do the same.**Am I suppose to dispute them all?**If so, is that what you call good customer service?**I don't mind waiting longer, I just don't want the orders closed which forces me to follow up on them.**I have talked to your agents multiple times and can't seem to get this resolved.**Simply put more time on the clock and leave the orders open!***********************************************************************Thanks

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AliExpress

Missing Order issue
Reported by GetHuman-mojomisj
May 27th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 19585 others
0 customers following this

Timeline

GetHuman-mojomisj started working on this issue
May 27th, 2020 8:05am

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