I placed and paid an order on aliexpress but did not receive an order confirmation. Ord...

GetHuman4721303's Missing Order issue with AliExpress from April 2020

16 views | 18179 similar | 0 following
Help with my AliExpress issue
First: share to improve GetHuman4721303's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman4721303's next move: find and follow the right step-by-step guide.
AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman4721303 will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman4721303 can let us know if they help or not.
Before contacting them, items GetHuman4721303 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman4721303's own words
I placed and paid an order on aliexpress but did not receive an order confirmation. Order is also not in my order list on aliexpress. By bank shows the payment of EUR **,** on april **.

GetHuman4721303 did not yet indicate what AliExpress should do to make this right.

How GetHuman4721303 fixed the problem

We are waiting for GetHuman4721303 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman4721303 fixes it.
This email address isn't valid


Missing Order issue
Reported by GetHuman4721303
Apr 27th, 2020 - 7 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 18179 others
0 customers following this


GetHuman4721303 started working on this issue
Apr 27th 4:52am