I placed and paid an order on aliexpress but did not receive an order confirmation. Ord...

GetHuman4721303's Missing Order issue with AliExpress from April 2020

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AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman4721303 will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman4721303 can let us know if they help or not.
Before contacting them, items GetHuman4721303 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman4721303's own words
I placed and paid an order on aliexpress but did not receive an order confirmation. Order is also not in my order list on aliexpress. By bank shows the payment of EUR **,** on april **.

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AliExpress

Missing Order issue
Reported by GetHuman4721303
Apr 27th, 2020 - 7 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 18179 others
0 customers following this

Timeline

GetHuman4721303 started working on this issue
Apr 27th 4:52am