I did not get my refund as agreed with seller. Aliexpress 'supposedly' sent the refund...
GetHuman4078655's Refund a Charge issue with AliExpress from December 2019
Help with my AliExpress issue
First: share to improve GetHuman4078655's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4078655 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman4078655's own words
Get a refund as agreed with seller. ... I did not get my refund as agreed with seller. Aliexpress 'supposedly' sent the refund on November **th as stated in their portal, but my bank (REVOLUT) did not recognize any transaction for refunds from Aliexpress.
They insisted that the money was sent back to my account. However, the money did not reach the account destination.
I just want to recover my money. As a customer I have the right to request a refund.
New customer. And very disappointed.
Called my bank multiple times. I filled out a refund form. Still waiting for the verdict.
I have an issue with AliExpress too
How GetHuman4078655 fixed the problem
We are waiting for GetHuman4078655 to fix the problem and share the solution with the rest of us customers.
Please help with my AliExpress issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AliExpress customer problems.