Hello, My son who’s name is Odane Henry made a purchase on AliExpress from May...

GetHuman2976699's Missing Order issue with AliExpress from August 2019

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The issue in GetHuman2976699's own words
Hello, My son who’s name is Odane Henry made a purchase on AliExpress from May **, **** and he has not received it up to this date. The item is a **pcs*lot, wedding centerpiece, **”, the cost is us$***.**x*. The seller is Flourishing foreign trade companies. He was sent a tracking number ********** and that is was delivered by DHL. The order ID**************** and order time ****-**-** **:**. We have contacted DHL who told me that they have not seen any thing like that or find any trace of the tracking number. The items are needed for a wedding on Saturday August **, ****. Please help us to get the items or a full refund of the money. I can be contacted by phone @****-***-**** or by email @ *****@***.com. Thanks for your help in this regard.

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AliExpress

Missing Order issue
Reported by GetHuman2976699
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 29895 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address

Timeline

GetHuman2976699 started working on this issue
Aug 5th, 2019 5:21pm
GetHuman2976699 indicated the issue is not fixed yet.
Aug 5th, 2019 10:04pm
GetHuman2976699 indicated the issue is not fixed yet.
Aug 5th, 2019 10:11pm
GetHuman2976699 indicated the issue is not fixed yet.
Aug 8th, 2019 10:32pm
GetHuman2976699 indicated the issue is not fixed yet.
Aug 8th, 2019 10:33pm

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