They're trying to get me to verify an appeal for my security on my payment processes. T...

GetHuman3209694's customer service issue with AliExpress from July 2019

Help with my AliExpress issue
First: share to improve GetHuman3209694's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3209694's own words
They're trying to get me to verify an appeal for my security on my payment processes. They want pics of my ID, my bank cards, and bank statements. But I don't even own those cards anymore. How am I supposed to have a successful appeal if they want all this information I just don't possess anymore?? Do they just think that people don't use other people's cards or something???? I'm not even with the bank that those cards they want bank statements from anymore like what the ****. And why do I have to give so much of my personal information to a Chinese shopping website??? I have never had to give a bank statement anywhere that I've shopped ever in my life. Their chat customer service is absolute **** too. I've tried making new accounts on Aliexpress but they just put me through the same **** all over again. Even though I had JUST made the accounts. It's pissing me off and ruining my experience with this **** site*app. I have been shopping with them for years then out of no where, they practically just block me from even using their **** site???

GetHuman3209694 did not yet indicate what AliExpress should do to make this right.

How GetHuman3209694 fixed the problem

We are waiting for GetHuman3209694 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

Customer service issue
Reported by GetHuman3209694
Jul 7th, 2019 - 4 years ago
Not resolved
Seen by 61 customers so far
Similar issue to 27317 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address

Timeline

GetHuman3209694 started working on this issue
Jul 7th, 2019 11:59pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies