I have an order being shipped with Cainiao (Tracking id: LL*********CN). I have searche...

GetHuman2884070's Missing Order issue with AliExpress from May 2019

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GetHuman2884070's next move: go to the AliExpress help center.
AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2884070 will want to follow the link below to head to their help center. We will check on GetHuman2884070 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2884070 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman2884070's own words
I have an order being shipped with Cainiao (Tracking id: LL*********CN). I have searched everywhere and was not able to find any sort of customer service whatsoever so I figured I'd ask here. My order has been sitting in limbo for a month now. It just says it's arrived at the delivery office (does not mention any sort of address or even general location) but it's been like that for weeks now. I would like to know of any issues and of how much longer it will take to arrive.
GetHuman2884070 did not yet indicate what AliExpress should do to make this right.
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AliExpress

Missing Order issue
Reported by GetHuman2884070
May 8th, 2019 - 2 mons ago
I have an issue with AliExpress too
Not resolved
Seen by 1 customer so far
Similar issue to 20826 others
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Timeline
GetHuman2884070 started working on this issue
May 8th 3:30am