When i booked a king * bedroom at best western in weslaco Texas i assumed it was for t...

GetHuman-ectrette's Complaint About My Stay issue with Agoda from February 2020

Help with my Agoda issue
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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-ectrette's own words
When i booked a king * bedroom at best western in weslaco Texas i assumed it was for the picture on your web but when i called they said it was booked as king room. On pics it had a couch but she said we wont have a couch! We are supposed to be there ** days.*I see on the web it is still listed. A king * bedroom for the *****. She said i would have to get ahold of you about any changes. The conformation * is *********. The room still is available on your site and on theirs. Thank you for helping. It will be a long ** dsys sitting on a bed!*Emmy Tretter

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Agoda

Complaint About My Stay issue
Reported by GetHuman-ectrette
Feb 25th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 17079 others
0 customers following this

Timeline

GetHuman-ectrette started working on this issue
Feb 25th, 2020 6:41pm
GetHuman-ectrette indicated the issue is not fixed yet.
Mar 2nd, 2020 3:51am
GetHuman-ectrette indicated the issue is not fixed yet.
Mar 2nd, 2020 3:52am
GetHuman-ectrette indicated the issue is not fixed yet.
Mar 2nd, 2020 3:53am
GetHuman-ectrette indicated the issue is not fixed yet.
Mar 2nd, 2020 3:54am
GetHuman-ectrette shared this issue with others over email
Mar 2nd, 2020 3:54am

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