Before contacting them, items GetHuman-blakead may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-blakead's own words
Hello, **I had a * day booking with Shiva Inn in Varanasi, India. I stayed for my booking and paid cash then left a review afterwards. However, the property cancelled my booking after the fact and I now see on my online banking a charge from Agoda that I am certain came from this hotel. All of this seems very fishy and I must demand that something be done to get my money back. It is very unprofessional by this particular property and they need to answer for it. The charge came through on my online banking December **st for just over *,*** Indian Rupees. **Booking ID: *********
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