I have a booking for February Booking * *********. The credit card I used for the booki...

GetHuman-ajtorre's customer service issue with Agoda from November 2018

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The issue in GetHuman-ajtorre's own words
I have a booking for February Booking * *********. The credit card I used for the booking got hacked and the bank issued a new card and the number was changed. I need to update the card details for the booking but cant do it on my app. Called customer service in Manila and have been on hold for a customer service agent for ** minutes. How do I update the card. My reservation might get cancelled if you use the old card. Pls advice. Thanks.
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Agoda

Customer service issue
Reported by GetHuman-ajtorre
Nov 30th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
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Timeline
GetHuman-ajtorre started working on this issue
Nov 30th, 2018 8:35am