Hi Team Agoda,**I have made a room booking on **th November **** (checkin on **th Novem...

GetHuman1599188's customer service issue with Agoda from November 2018

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The issue in GetHuman1599188's own words
Hi Team Agoda,**I have made a room booking on **th November **** (checkin on **th November ** and checkout on **th November **) using my credit card through AGODA website (Booking ID: *********).**When I came to the hotel,the staff at reception said the credit card transaction was declined and requested me to pay by cash.**I just checked with my bank (Citibank credit card).They said the transaction using my credit card has been successful as well.**authorization code: ****** for easy hotel Heathrow.**Hoping to get a reversal to my credit card back to the soonest.If you have any inquiries kindly reach to my mobile at *** *********.
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Agoda

Customer service issue
Reported by GetHuman1599188
Nov 21st, 2018 - 10 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
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Timeline
GetHuman1599188 started working on this issue
Nov 21st, 2018 5:51am