Hi** I booked a hotel yesterday in St ellise hotel Legazpi City Philippines with bookin...
GetHuman-macpido's customer service issue with Agoda from November 2018
Help with my Agoda issue
First: share to improve GetHuman-macpido's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Agoda help.
The issue in GetHuman-macpido's own words
Hi** I booked a hotel yesterday in St ellise hotel Legazpi City Philippines with booking number ********* and I tried to put in a promo code but unfortunately it didnt pull through. Unnoticed I wasnt given a chance to have a full refund because of the * days policy. Im just wondering if I can rebook the date to other dates outside of the *days policy and cancel it so that I can havr my refund since its no longer within *days period. *I used a friends Visa Card.*My email is *****@***.com**Yours sincerely,**Frederick Baldemoro
GetHuman-macpido did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-macpido fixed the problem
We are waiting for GetHuman-macpido to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.