Hi** I booked a hotel yesterday in St ellise hotel Legazpi City Philippines with bookin...

GetHuman-macpido's customer service issue with Agoda from November 2018

6 views
 | 
13747 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-macpido's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Agoda help.
The issue in GetHuman-macpido's own words
Hi** I booked a hotel yesterday in St ellise hotel Legazpi City Philippines with booking number ********* and I tried to put in a promo code but unfortunately it didnt pull through. Unnoticed I wasnt given a chance to have a full refund because of the * days policy. Im just wondering if I can rebook the date to other dates outside of the *days policy and cancel it so that I can havr my refund since its no longer within *days period. *I used a friends Visa Card.*My email is *****@***.com**Yours sincerely,**Frederick Baldemoro
GetHuman-macpido did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-macpido fixed the problem
We are waiting for GetHuman-macpido to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-macpido fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-macpido
Nov 18th, 2018 - 3 mons ago
I have an issue with Agoda too
Not resolved
Seen by 6 customers so far
Similar issue to 13747 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-macpido started working on this issue
Nov 18th, 2018 7:04am