Good Morning, I have made a booking at Acappella Suite Hotel Sdn Bhd** Persiaran Sukan...
GetHuman-tenghin's customer service issue with Agoda from November 2018
7 views | 12365 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-tenghin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tenghin's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-tenghin a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-tenghin may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-tenghin's own words
Good Morning, I have made a booking at Acappella Suite Hotel Sdn Bhd** Persiaran Sukan, Seksyen **, ***** Shah Alam, Selangor, Malaysia on *.**.** for one night stay - check in on **st Oct.** and check out on **nd Oct.**. and I have not received any booking confirmation yet.**Please be informed that I have sighted the booking ID during the booking process but did not managed to write down cos had accidently closed the page. I think I might have also wrongly submitted an invalid email address as *****@***.com. The correct email address should be *****@***.com.**FTY I also wrriten and email to customer service to seek help yesterday but till now I have yet to get any response.**regards......Teng Hin
GetHuman-tenghin did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-tenghin fixed the problem
We are waiting for GetHuman-tenghin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.