Dear CS of Agoda,*Further to your letter below about not being able to deduct from my g...

GetHuman1375075's customer service issue with Agoda from October 2018

10436 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman1375075's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1375075's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1375075 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1375075 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1375075's own words
Dear CS of Agoda,*Further to your letter below about not being able to deduct from my given credit card, as I happened to be in Bangkok I visited Maverick Ratchada who were quite lost about their not being able to use my credit card. I showed them your letter and handed to them *,*** Baht in cash, which they accepted and gave me a Receipt.*However, they said the amount I had to pay was over *,*** Baht. The amount I was asked to pay by Agoda as shown below is *,*** Baht. I showed this letter to them. That confused them more.*Can you please reconcile and not create any issues for me when I actually check in from ** October, ****.*Thanking you*Yours Sincerely*Syed Rahman*Booking ID *********
GetHuman1375075 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1375075 fixed the problem
We are waiting for GetHuman1375075 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman1375075 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1375075
Oct 19th, 2018 - 3 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 10436 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1375075 started working on this issue
Oct 19th, 2018 1:04pm