Hello, I've did a booking with the details as follows:**Client : Ong Jay Jim*Hotel: KK...

GetHuman-ongjayji's customer service issue with Agoda from October 2018

Help with my Agoda issue
The issue in GetHuman-ongjayji's own words
Hello, I've did a booking with the details as follows:**Client : Ong Jay Jim*Hotel: KK Suites Hotel @ Gaya Street*Country: Sabah, Malaysia*Booking ID: **********Arrival: **.**.***Departure: **.**.***Room type: Standard single suite (* rooms)**I would like to upgrade one of the single standard suite to a Deluxe double suite. How much extra do I need to pay?**And the other single suite to a Deluxe twin suite. How much will this cost me?**Can you please list out the extra cost of each upgrade separately. Hope to hear from your side as soon as possible for my further arrangements. Thanks.
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Agoda

Customer service issue
Reported by GetHuman-ongjayji
Oct 19th, 2018 - a mon ago
I have an issue with Agoda too
Fixed
Seen by 4 customers so far
Similar issue to 10357 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-ongjayji started working on this issue
Oct 19th 12:40am
GetHuman-ongjayji confirmed the issue is fixed. Hooray!
Oct 22nd 1:27am
GetHuman-ongjayji indicated the issue is not fixed yet.
Oct 22nd 1:29am