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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-phyllmar's own words
Last October *, **** we booked My dream hotel in Butuan City, Philippines for * night, * room for *,***.** Pesos. Then on the *th of October **** we received a statement that we booked a hotel at **** Budapest, HU for *,***.** pesos. It is impossible for us to book a hotel outside Philippines, We didn't even have received any confirmation or email regarding the said booking. We want an EXPLANATION and a FULL REFUND!*We'll be waiting for your reply ASAP.
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