Good Day Agoda! I called La Isla Bonita today and they said they are still closed this...

GetHuman-andeluj's customer service issue with Agoda from October 2018

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The issue in GetHuman-andeluj's own words
Good Day Agoda! I called La Isla Bonita today and they said they are still closed this coming November * to November *. And we already paid this reservation. Can we book another hotel? and Can we have our refund? Good Day Agoda! I called La Isla Bonita today and they said they are still closed this coming November * to November *. And we already paid this reservation. Can we book another hotel? and Can we have our refund? Thank You
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Agoda

Customer service issue
Reported by GetHuman-andeluj
Oct 16th, 2018 - 2 mons ago
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GetHuman-andeluj started working on this issue
Oct 16th 3:32am