I want to cancel my booking and I haven’t got a reference number

GetHuman750888's customer service issue with Agoda from June 2018

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The issue and preferred resolution, in GetHuman750888's own words:
The problem I ran into: I want to cancel my booking and I haven’t got a reference number
I trust that Agoda will make this right and come up with a resolution that is fair.
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Agoda

Customer service issue
Reported by GetHuman750888
Jun 5th, 2018 - 15d ago
I have an issue with Agoda too
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Seen by 1 customer so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman750888 started working on this issue
Jun 5th 10:56pm