I have been charged twice for a booking.

GetHuman623583's customer service issue with Agoda from April 2018

2 views
 | 
2962 similar
 | 
0 following
Help with my Agoda issue
Before contacting them, items GetHuman623583 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
GetHuman623583's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman623583 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman623583's own words:
The problem I ran into: I have been charged twice for a booking.
I trust that Agoda will make this right and come up with a resolution that is fair.
Help with my Agoda issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman623583 fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman623583
Apr 27th, 2018 - 3 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 2962 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman623583 started working on this issue
Apr 27th 4:40am