Hello, I am Alina. I want to fly from Shanghai,China to Cairo Egypt with my cat by you...

GetHuman-sedrakya's customer service issue with Aeroflot from June 2018

Help with my Aeroflot issue
The issue in GetHuman-sedrakya's own words
Hello, I am Alina. I want to fly from Shanghai,China to Cairo Egypt with my cat by your airline around **-** August, ****. I have * questions about it.**. How should i book the tickets for me and my cat? As i read in the regulations cat's ticket must be booked ** hours before the flight. But for the safe side i would like to book it now.**. I read about microchip requirement. I want to know if the destination country doesn't require microchip should the cat still have it?Thank you
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Aeroflot

Customer service issue
Reported by GetHuman-sedrakya
Jun 5th, 2018 - 5 mons ago
I have an issue with Aeroflot too
Fixed
Seen by 9 customers so far
Similar issue to 125 others
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Items needed
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Booking reference
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Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-sedrakya started working on this issue
Jun 5th 4:17pm
GetHuman-sedrakya indicated the issue is not fixed yet.
Jun 7th 5:59am