What is Aeroflot's refund policy?

Aeroflot's refund policy allows passengers to avail a refund for their tickets based on the fare conditions and the circumstances of cancellation. Refundable tickets may be eligible for a full or partial refund if canceled before the departure date. Non-refundable tickets, however, do not qualify for a refund, except in cases of unforeseen events or cancellations by the airline. Refund requests must be made through the original booking channel, whether it's the Aeroflot website, a travel agency, or another third-party platform. The refund process may involve certain fees or penalties, such as administration charges or cancellation fees. The exact amount refunded and the processing time can vary depending on the fare rules and the payment method used. Customers are advised to review the specific conditions of their ticket and contact Aeroflot's customer service for further assistance.