cancelled service after ** days and returned phone. *I am continuing to have bill char...
GetHuman2596349's Change or cancel service issue with AT&T Wireless from March 2019
24 views | 3384 similar | 0 following
Help with my AT&T Wireless issue
Next: our robot will wait on hold for GetHuman2596349 to get a AT&T Wireless rep on the line!
Always use the GetHuman Phone to call AT&T Wireless. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman2596349's own words
cancelled service after ** days and returned phone. *I am continuing to have bill charged to my credit card.*Called ATT and they said my full account would be credited, and they did a search on my returned phone and located it. *I still have no credit and continue to get billed. *Here is the confirmation of my return form in NOVEMBER**Hello, **Looks like you recently enrolled in paperless billing or changed the email for your account ending in ****. We're serious about your security, so we won't email account info until we're sure you're the one who requested the update. **Just let us know it was you by verifying your email. It only takes a second! **Verify my email***Don't wait — this link expires in ** days. **If you didn't make any changes to your account and think you got this message by mistake, call us at ***.***.****. **Thanks for choosing us,*AT&T
GetHuman2596349 did not yet indicate what AT&T Wireless should do to make this right.
I have an issue with AT&T Wireless too
How GetHuman2596349 fixed the problem
We are waiting for GetHuman2596349 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T Wireless customer problems.
GetHuman2596349 indicated the issue is not fixed yet.
Mar 29th, 2019 2:50pm
Paying Too Much for Cable?
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.