I was promised a $** gift card for buying $** in gift cards months ago. They never sen...

GetHuman-kalissac's customer service issue with AE.com from July 2018

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The issue in GetHuman-kalissac's own words
I was promised a $** gift card for buying $** in gift cards months ago. They never sent it out to me and I had called the corporate office and they got my address and everything. Can you help?**Kalissa Cotten**Original email:**Hello,** **Thank you for contacting AEO. It appears that this Gift Card has been deactivated. We are more than happy to send you a new one. Please contact our corporate office at *.***.***.**** with the Gift Card number and an address you would like us to ship the new one to. *** **Have a great day!** **Philip C.**American Eagle Outfitters** ** ** ** *------ Please do not remove your unique tracking number! ------ **********-*******-***********This electronic message contains information from American E

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AE.com

Customer service issue
Reported by GetHuman-kalissac
Jul 27th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 3 others
0 customers following this
Items needed
Order number
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Email address on the account (if applicable)

Timeline

GetHuman-kalissac started working on this issue
Jul 27th, 2018 5:04pm
GetHuman-kalissac indicated the issue is not fixed yet.
Jul 27th, 2018 5:05pm