We're sorry to hear you're experiencing problems with the ABCMouse Learning Path or specific programs. This could be due to a number of factors. Ensure that you have the latest version of Adobe Flash enabled on your browser as some of the activities require it to function properly. Clearing the cache and cookies from your browser can also help. If you're using an app, make sure it's up-to-date with the latest version. A good internet connection is also important for the program to load smoothly. Restarting your device might also resolve the issue. If these steps don't work, there may be a technical issue that needs to be addressed by ABCMouse's team.
Asked Mar 7, 2024 12:10 AM