ABCMouse Customer Service

Answers to Common Problems

Use ABCMouse's Phone Number

ABCMouse's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about ABCMouse.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for ABCMouse.
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Click below to show 7 more questions, answers, and complete guides to common ABCMouse customer support problems.

Recent reasons customers contacted ABCMouse:

I had canceled my subscription and I would like to know why money was taken out of my a...
I cancelled my subscription but it still took the money put my bank today
I just completed the annual fee payment, total $**.**, and I paid AppleID: *****@***.co...
You keep charging me for a money subscription mouse is connected with you next le...
You took a payment from me without my consent I want a refund. You have also put my und...
Price went up and i was billed without notice. I canceled and want a refund and innedi...
i had money taken off my bank card for subscription i wasnt even aware of im wanting to...
so if a family has * children (and they do) all of who could use extra help...then this...
Hi, my * months subscription had expired May **th and without my permission abcmouse we...
I would like to cancel my services, I no longer need it, my grandchildren have moved an...
The bank informed me back when my debit card was stolen someone used it to sign up for...
i have * kids at different levels. Can I sign them up on my account?*I purchased the a...
I received my credit card statement and it shows I am being billed once again for a ABC...
I have been paying for this service and I cancelled it years ago.. I called earlier tod...
Y'all have not resolved this issue

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Does GetHuman work with ABCMouse?

GetHuman does not work with ABCMouse's customer support operations, directly or in any other way. GetHuman has no partnership or relation to ABCMouse at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check ABCMouse's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting ABCMouse at a Glance

ABCMouse has no chat option
ABCMouse has no customer email
ABCMouse has 1 help forum
ABCMouse has no twitter handle
ABCMouse has no facebook page
ABCMouse Phone Number and Contact Information

Answered on this page:

Can I access ABCMouse offline?
How do I cancel my ABCMouse subscription?
How do I get a refund from
What age range is ABCMouse suitable for?
Do I need internet access to use ABCMouse?
Can I share my ABCMouse account with multiple children?
Solutions to common issues

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