How Do I Recover My Abc Mouse Account?
To recover your ABCmouse account login email, change your email address, reset your password, or if you have any technical difficulties, just follow the steps above to take care of it.
ABCmouse.com Early Learning Academy is a digital subscription-based education program for kids ages 2 thru 8 years old. The program was created by "Age of Learning, Inc." for children to be able to access learning activities online or on a mobile app and have fun learning new things. If you need to know how to recover or change your ABCmouse email address, this article can help. It has a lot of information about the program for parents and children.
How to Recover Your ABCmouse Email Address Login
If you forgot your login information or need to change your email address, here are some suggestions for you that will help.
If you can't remember the email address you use to log in, you can retrieve it by contacting a customer support assistant at ABCmouse. You will need to have your payment information associated with your account for the support agent to verify and recover your email address on file.
If you know you entered the right information but still aren't able to recover your email address, you may have been paying for your subscription through a third-party method. If this is the case, you won't be able to recover your email address this way. The login credentials for your account may be the same credentials you use for third party services and if you don't know what they are, you will have to contact them to recover this information.
If you know your email address but forgot your password, you can reset it using the reset tool found on the ABCmouse website. To do this just visit the ABCmouse website and click, "Forgot Password", then submit your email address and you will be emailed a link to reset your password. Keep in mind that it can take a few minutes to receive the message. However, if you still haven't received it after 15 minutes, then try checking your spam/junk folder. The reset link will expire after 24 hours; therefore, be sure to reset your password as soon as possible. If you are having problems, click here to contact a customer support representative now. Make sure you have your payment information ready so the agent can verify your account.
How to Update Your Email Address
If you need to change your email address for your ABCmouse account, just follow these steps:
- Start by logging into your account.
- Select the "banner icon" found at the top-right corner of the page, and then click on the "Parent" option.
- In "Parents Resources", click the "My Account" panel.
- Select "Account Information".
- Select "Edit" located beside the email address field.
- After the menu expands, input the new email address in the correct field.
- Finally, save your changes by clicking on the blue "Save" button.
You should now be able to login to your ABCmouse account with your new email address.
What to Do If You Are Having Technical Difficulties
If you run into any problems while trying to change or recover your email address, such as getting a non-responsive page or have another issue, try taking the following steps:
- Try closing your browser then reopen it.
- Clear the browser cache.
- Try another device or supported browser.
Still not working for you? Contact a support agent for further assistance.
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