iTunes Help Pages
iTunes Customer FAQ, Forum, and Online Help Desk
Average time to fix: (72 hours)
Busiest time: 10:45am
Recent iTunes help topics searched
My I tunes music is no longer available on I tunes, but it still shows up in my library...
music from iMac will not share to my cell phone. How do I fix this from home?
Someone bought a gift card on my itunes account.
A charge I went in and cancel the subscription but I just got charged for that I do not want
I need an a an agent in your billing dept..
I would like to change my credit card number with you
hello please return my id pubg my id change email please help the return my facebook ac...
I have an iTunes account that has approximately $*** in it. I never use it because I do...
My iTunes account for my Apple Music said i was no longer on there!!!!! Can u guys plea...
I just got a new iPad Pro and want to get all my purchased iTunes from my iTunes account
I would like to cancel a iTunes subscription for “Elevate” and seek a refund. It just p...
Keep getting payments on visa from iTunes
I am being charged a monthly fee for something I did not sign up for. I need to be refu...
App Store and I tunes account is disabled kindly enable my account
I downloaded movies with itunes and could not watch them.
I purchased a kids Christmas album today and half of the songs did not download. When I...
Hello my name is todd haberkorn and my email address Todd@TheHabertat.com so I came her...Get help with my issue
iTunes Online Help at getsupport.apple.com - Info & Stats
Department you interact with
What is the busiest time for help
Rank amongst all ways to reach them
Other means of communication
Communication customer rating
When this was last updated
iTunes Help Pages: What to Know
This is the iTunes help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for iTunes's best customer help page or faq or forum, this is the best entry point according to 389,370 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-676-2775) which we show above. Sometimes when you dig through the various help topics and volumes on getsupport.apple.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from iTunes agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting iTunes: General Information
iTunes has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with iTunes using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-676-2775 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like iTunes.
Do iTunes and GetHuman work together?
GetHuman has no relationship with iTunes and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.