Yodel Help Pages
Yodel Customer FAQ, Forum, and Online Help Desk
Yodel Help @ yodel.co.ukCustomer Help
- It takes an average of 29 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 3:45pm.
- Common topics include Problem With a Delivery, Missing Delivery, Account Access, Track a Delivery, Refund a Charge, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Yodel and talking to a real human being instead of searching their help site for answers.
Recent Yodel help topics searched
I am still awaiting my order*My tracking no. Is JJD*****************Thus has been quite...
Have had an email to confirm my order had been delivered by Yodel JD**************** bu...
I am trying to track my order delivery*JJD*****************I am still awaiting for it t...
Dear Sir * Madam,**We are a LTD company that has an online store in the UK. We are look...
Just wondered how much it would be to send back * ** tyres
I want to give directions to a courier to find my home to collect a COVID test which is...
Yodel had a parcel to deliver from Samsuns Network Technology which was delivered to an...
Dear Sirs*Tracking No. JJD*****************The tracking advice says that the parcel was...
Yodel obviously have rogue drivers. The thing is Yodel support them making the problem...
My delivery stated its arrival on the ******** yet I was in all day and no delivery has...
Tracking originally said parcel to be delivered Wednesday. On Wednesday it was updated...
Need to change my.l delivery slot
I have had a delivery and need to know who it’s from
I received an email from yodel to say my parcel had been delivered but I had not receiv...
I am trying to redirect a delivery to my home address, but the only option I am given i...
My parcel is missing.. driver has marked it as delivered, but not to me. We were home a...
I am trying to track a parcel I returned to asos who have not recieved it.I returned...
Yodel Online Help at yodel.co.uk - Info & Stats
Help desk addresshttp://www.yodel.co.uk/contact-us.aspx
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time29
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating67%
Quality of help rating76%
Votes for online help28
When this was last updatedSun Apr 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0844 453 7443
Yodel Help Pages: What to Know
This is the Yodel help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Yodel's best customer help page or faq or forum, this is the best entry point according to 8,352 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0844 453 7443) which we show above. Sometimes when you dig through the various help topics and volumes on yodel.co.uk, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Yodel agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Yodel: General Information
Yodel has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Yodel using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0844 453 7443 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Yodel.
Do Yodel and GetHuman work together?
GetHuman has no relationship with Yodel and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.