Universal Studios Hollywood Help Pages
Universal Studios Hollywood Customer FAQ, Forum, and Online Help Desk
Universal Studios Hollywood Help @ universalstudioshollywood.comCustomer Help
- It takes an average of 38 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:15am.
- Common topics include Change a Booking, Make a Booking, Cancel a Booking, Refund, Park Feedback, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Universal Studios Hollywood and talking to a real human being instead of searching their help site for answers.
Recent Universal Studios Hollywood help topics searched
Unfortunately, due to family issues. We are unable to go to universal. And, we are unab...
I payed tickets on online but I made a mistake so can you refund my money can you do it
I payed tickets on online and I made a mistake so I want my refund back can you fix it
SERBUI the lady who checked our ticket, called my family using her finger like we are n...
I purchased two tickets of universal studios Hollywood instead of universal studios Orl...
My niece paid for a ticket using my credit card on my laptop when she was not supposed...
We cannot make the trip anymore.
I’d like a refund on my universal studios Hollywood ticket. I’m going to rebook it thro...
Received *-day tickets (corporate sponsor) as gifts, and just want to verify they are v...
I purchased Fast Passes for my family of three to be used on November **, ****. We ha...
I want to know if I’m an annual pass holder and it expires on Friday ******** can I go...
Had a family emergency and can’t go would like my refund
I want a refund on my ticket
We have booked * park * day park to park ticket and * rd park is closed * days due to b...
Unfortunately cannot make it to Universal studios as an emergency rose up. Would like t...
I am unable to go to Universal Studios and need to cancel our tickets. Is there someon...
Compre unos boletos para el d*a de hoy pero no sab*a que el dia iba estar lluvioso quie...
Universal Studios Hollywood Online Help at universalstudioshollywood.com - Info & Stats
Help desk addresshttp://www.universalstudioshollywood.com/contact-us/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time38
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating62%
Quality of help rating78%
Votes for online help794
When this was last updatedMon Apr 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-864-8377
Universal Studios Hollywood Help Pages: What to Know
This is the Universal Studios Hollywood help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Universal Studios Hollywood's best customer help page or faq or forum, this is the best entry point according to 19,254 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-864-8377) which we show above. Sometimes when you dig through the various help topics and volumes on universalstudioshollywood.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Universal Studios Hollywood agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Universal Studios Hollywood: General Information
Universal Studios Hollywood has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Universal Studios Hollywood using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-864-8377 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Universal Studios Hollywood.
Do Universal Studios Hollywood and GetHuman work together?
GetHuman has no relationship with Universal Studios Hollywood and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.