UberEATS Help Pages

UberEATS Customer FAQ, Forum, and Online Help Desk

Average time to fix: (5 hours)
Busiest time: 9:30am
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Recent UberEATS help topics searched

app not work properly and open
I paid amount for my order by cash and received order but they are telling order cancel...
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My debit card is being charged on an account that I do not have and have not authorized...
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The last time I orderd I payed in cash and the driver did not have change.. He said to...
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In my account it's showing negative balance.... I need that to be removed as I requeste...
My phone is broken so trying to order from computer but it will only send verification...
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UberEATS Online Help at help.uber.com - Info & Stats

Help desk address
https://help.uber.com/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
5
Rank amongst all ways to reach them
4
Other means of communication
email, phone, web
Communication customer rating
50%
Quality of help rating
77%
Votes for online help
2,414
When this was last updated
Tue Jan 21 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-253-9377

UberEATS Help Pages: What to Know

This is the UberEATS help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for UberEATS's best customer help page or faq or forum, this is the best entry point according to 171,900 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-253-9377) which we show above. Sometimes when you dig through the various help topics and volumes on help.uber.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from UberEATS agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting UberEATS: General Information

UberEATS has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with UberEATS using 3 different media: email, phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-253-9377 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like UberEATS.

Do UberEATS and GetHuman work together?

GetHuman has no relationship with UberEATS and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

UberEATS Contact Info

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