UberEATS Help Pages

UberEATS Customer FAQ, Forum, and Online Help Desk

UberEATS Help @ help.uber.com
Customer Help
Average time to fix: (11 hours)
Busiest time: 9am
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Recent UberEATS help topics searched

I’ve put the wrong address.. the driver is saying he can’t deliver it now. What happens...
I’m trying to place an order. But the app won’t let me and keeps asking me to update my...
This regarding order *******This order was placed just before *pm on **th April, at...
I did not buy food on April **th, ***** the charge on my card was for $**.** and I woul...
Our order has not arrived and the restaurant is now ignoring our calls we have paid...
Unable to send gift, gives error message
Hi, I have requested a refund a few days ago and am still waiting*I placed a kfc order...
I have received a promotion for £** off £** spend however it simply does not work. This...
My account is on hold but I recently uploaded my all updated documents and they were accepted
Je re*ois des factures,or je ne suis pas cliente,les repas sont livr*s * Nimes,je n’y...
I never got my order and they refuse to give me a refund.
Just a request on a restaurant to add, Please add goodfellas OTR
The delivery driver basically called us and said that he would not be delivering our or...
I just placed an order for Attilio's Pizza with a $**.** off $**.** coupon. All was goo...
Curry Hut Chatham forgot my Coca Cola.
I ordered of Uber eats and the food come to my house .. and I had chicken feathers on m...
Order from asda totally wrong not my order

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UberEATS Online Help at help.uber.com - Info & Stats

Help desk addresshttps://help.uber.com/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time11
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating91%
Quality of help rating83%
Votes for online help2,420
When this was last updatedTue May 17 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-253-9377

UberEATS Help Pages: What to Know

This is the UberEATS help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for UberEATS's best customer help page or faq or forum, this is the best entry point according to 171,900 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-253-9377) which we show above. Sometimes when you dig through the various help topics and volumes on help.uber.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from UberEATS agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting UberEATS: General Information

UberEATS has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with UberEATS using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-253-9377 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like UberEATS.

Do UberEATS and GetHuman work together?

GetHuman has no relationship with UberEATS and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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