TextNow Help Pages
TextNow Customer FAQ, Forum, and Online Help Desk
TextNow Help @ textnow.com
Average time to fix: (12 hours)
Busiest time: 1pm
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Recent TextNow help topics searched
I have no access to the previous email on my account. I need to change the email to my...
I need to change the email on my textnow account. The number is ***********
hello, the number (***) ***-**** was released from my account however its tied to the p...
NEED FREE Covid-** Free Phone n SIM
I deleted my textfree app but people are still able to call my number..can you please d...
My screen on my cell phone is going I need to get my password for my TextNow to log in...
I ordered a SIM card and it hasn't arrived.
I ordered a sim card and paid the *.** and it still hasnt come yet. The phone number is...
I am aware numbers can be ported out to other providers, can I port my textnow number o...
For my iPad was updating it signed me out of my Apple account I need my old TextNow num...
I want to return a phone ive had for more than ** days.
Phone number set up by Child without parent Consent***********
Phone number set up by Child without parent Consent !!************
Two questions **. How much does the annual subscription to their ad-free plan cost...
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TextNow Online Help at textnow.com - Info & Stats
Help desk addresshttp://textnow.com/support
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time12
Rank amongst all ways to reach them2
Other means of communicationchat, web, twitter, facebook
Communication customer rating87%
Quality of help rating68%
Votes for online help441
When this was last updatedThu Jul 09 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
TextNow Help Pages: What to Know
This is the TextNow help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TextNow's best customer help page or faq or forum, this is the best entry point according to 21,090 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on textnow.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TextNow agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting TextNow: General Information
TextNow does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with TextNow using 4 different media: chat, web, twitter, facebook. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TextNow.
Do TextNow and GetHuman work together?
GetHuman has no relationship with TextNow and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.