TextNow Help Pages

TextNow Customer FAQ, Forum, and Online Help Desk

TextNow Help @ textnow.com
Customer Help
Average time to fix: (15 hours)
Busiest time: 10:15am
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Recent TextNow help topics searched

I bought a text now sim card and it has not come in yet? Its been passed the date of de...
I want to know text nows business hours*days and what number I can call for customer se...
I order a text now SIM card and I’m looking for a tracking number
My textnow account was taken over and I am no locked out of my account. Someone change...
looking for *** premium subscription
I signed up originally when I had a apple with my Gmail account..*I don't have a apple...
I can't make or receive calls
I can't make phone calls or text on my textnow account.
Sim card inserted. phone says "invalid sim card". checked with carrier (Freedompop). th...
I never received my textnow Activation kit. My name is Deangelo Johnson
I'm locked out of my Text now phone number and it's my verification number for my Googl...
Havent received my sim card i purchased twice
I can't make phone calls out on the app
I was paying for the year things so I could get a f****** confirmation text and yet dou...
My son changed his number without my knowledge or permission. My son is autistic and I...
I can’t figure out how to get the tracking information for my text now SIM card. Should...
I am Srilanka, I got USA number but I can't make payment to upgrade. Can we use visa ca...

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TextNow Online Help at textnow.com - Info & Stats

Help desk addresshttp://textnow.com/support
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time15
Rank amongst all ways to reach them2
Other means of communicationchat, web, twitter, facebook
Communication customer rating84%
Quality of help rating65%
Votes for online help416
When this was last updatedTue Aug 09 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

TextNow Help Pages: What to Know

This is the TextNow help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TextNow's best customer help page or faq or forum, this is the best entry point according to 21,090 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on textnow.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TextNow agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TextNow: General Information

TextNow does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with TextNow using 4 different media: chat, web, twitter, facebook. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TextNow.

Do TextNow and GetHuman work together?

GetHuman has no relationship with TextNow and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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