TextNow Help Pages

TextNow Customer FAQ, Forum, and Online Help Desk

TextNow Help @ textnow.com
Customer Help
  • It takes an average of 12 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1pm.
  • Common topics include Recover Account, Setup Services, Hacked Account, Dispute a Charge, Device Support, and more.
Start typing out the reason you want to get in touch with TextNow. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent TextNow help topics searched

I need my account number and transfer pin to port to another carrier
I purchased the sim card from textnow for their advertised price which was less than...
cant use my number ************ forgot password to email *****@***.com
I order a SIM card and I never received it
I previously had order and text now activation kit on **-**-** and my email it stated t...
I need to know how to find out who is behind a textnow phone number.
When I swap phones I downloaded the Text Now app it didn't sync all my old messages to...
Ordered A sim card from you and I got an email from you on December **th saying it's on...
My phone fell in the water sim card gone with phone please can I send another one how c...
I received my SIM kit but my phone still does not call out
My text will not be returned. Can I do it again?
My sim card was never delivered to the address I submitted but says that the delivery w...
My husband's TextNow isn't working and he has a sim card and has his number locked and...
I accidentally logged out of my text now phone account. And due to my Parkinson's Disea...
I need a replacement SIM sent to:*Sean OConner***** Sunset Point Road,Apt **Clearwater...
I cannot remember the email associated with the account. My app was glitching so I clea...

TextNow Online Help at textnow.com - Info & Stats

Help desk addresshttp://textnow.com/support
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time12
Rank amongst all ways to reach them2
Other means of communicationchat, web, twitter, facebook
Communication customer rating87%
Quality of help rating68%
Votes for online help441
When this was last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

TextNow Help Pages: What to Know

This is the TextNow help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TextNow's best customer help page or faq or forum, this is the best entry point according to 21,090 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on textnow.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TextNow agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TextNow: General Information

TextNow does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with TextNow using 4 different media: chat, web, twitter, facebook. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TextNow.

Do TextNow and GetHuman work together?

GetHuman has no relationship with TextNow and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

TextNow Contact Info

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $5 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Other Company Help Desks

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!