Starbucks Help Pages

Starbucks Customer FAQ, Forum, and Online Help Desk

Starbucks Help @
Customer Help
Average time to fix: (7 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Starbucks help topics searched

Order was poorly made
I cannot login to add money to my card!*and starbucks is not sending a passwd reset to...
I sent a gift card to the wrong email address
Need a new gold card sent.
I made all of the purchases required for your promotion to earn extra stars. I earned t...
So nothing really happened, but I do have an idea for a Starbucks refresher. I don't kn...
I’m supposed to get a reward (free drink) for my birthday. My birthday was the **th and...
We were double charged for e gift cards and I’ve not been able to our bank to reverse t...
When Will i receive my physical gold card i've applied for it on november ****,so how m...
Need help connecting my membership card to my rewards card
I bought a gift card on line and sent it to the incorrect email address. How so I fix t...
Need help connnecting my membership card to my starbucks rewards
Accidentally purchased $** Starbucks reload order while ordering food online this morni...
I attempted to get my free drink as a Spotify user, but I don’t see a reward in my acco...
Placed a mobile order, but the store is temporarily closed.
Stopped at your location on County route *** in Saint Augustine Florida and was denied...
I was charged for something I did request or receive

Get help with my issue

Starbucks Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time7
Rank amongst all ways to reach them3
Other means of communicationphone, email, web, twitter, facebook
Communication customer rating83%
Quality of help rating86%
Votes for online help242
When this was last updatedThu Sep 29 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-782-7282

Starbucks Help Pages: What to Know

This is the Starbucks help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Starbucks's best customer help page or faq or forum, this is the best entry point according to 26,994 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-782-7282) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Starbucks agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Starbucks: General Information

Starbucks has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Starbucks using 5 different media: phone, email, web, twitter, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-782-7282 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Starbucks.

Do Starbucks and GetHuman work together?

GetHuman has no relationship with Starbucks and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!