Square Help Pages

Square Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 3pm
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Recent Square help topics searched

when would my square loan be deposited into my account
I can’t get into the dashboard. It’s ridiculous I can’t speak to a person
Same issue here!!! Square will not take payment from card with expiration date pass ****.
Where loan was put in the wrong bank account now I can’t access it
I am a medical service and clients aren't able to run their health savings plan cards t...
I got a new phone and number and can not get into my old cash app and I have alot of mo...
I am trying to change my banking account numbers. I have done so but when I receive the...
My square account is under review and has been since shortly after starting the account...
I cannot input credit card info past mm* . It will not take ty. And I Cannot get a c...
I changed my password on my square account yesterday and since then I can not sign in...
My account is frozen keep saying decline do to processing errors I need this resolved i...
Payment has been suspended for * months now. I want to receive the funds that are locke...
The Tax form ****-K issued to us is incorrect. Both the amount and the recipient name a...
How do I take down my negative comment?
I want reactivate my account
I don't have a code to access my account
im trying to link to phone on my square and have it where I can see it in my sales to
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Square Online Help at squareup.com - Info & Stats

Help desk address
https://squareup.com/help/en-us/contact
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3pm
Average turnaround time
38
Rank amongst all ways to reach them
6
Other means of communication
phone, twitter, email, web
Communication customer rating
86%
Quality of help rating
89%
Votes for online help
401
When this was last updated
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)
Best phone number
855-700-6000

Square Help Pages: What to Know

This is the Square help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Square's best customer help page or faq or forum, this is the best entry point according to 67,290 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-700-6000) which we show above. Sometimes when you dig through the various help topics and volumes on squareup.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Square agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Square: General Information

Square has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Square using 4 different media: phone, twitter, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-700-6000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Square.

Do Square and GetHuman work together?

GetHuman has no relationship with Square and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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