Square Help Pages

Square Customer FAQ, Forum, and Online Help Desk

Square Help @ squareup.com
Customer Help
  • It takes an average of 38 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9am.
  • Common topics include Account Access, Disabled Account, Dispute a Charge, Card Reader Trouble, Trouble Receiving a Payment, and more.
Since there is a phone number available, we have to recommend calling Square and talking to a real human being instead of searching their help site for answers.

Recent Square help topics searched

I can't access old Square account. Need info for taxes but had a robbery and computer s...
I need to change the account linked with my square account that way I can be refunded...
Check my balance on my account????
Your vender took my money and never delivered my item. Scam e-mails (*). Never responde...
My Square account was deactivated today, May **, ****.**That said, I CAN find another s...
I order a Back yard*Discovery Bristol point cedar swing set*player for$**.** and it kee...
I have a charge on my account and I don't use you for any transactions. I have notified...
Having issues setting up my website. Specifically with the donation buttons. My...
I run a business A barbershop customer doesn’t have cash they pay cash app or Venmo s...
I need my money to be released RIGHT NOW!!! MY PHONE IS NK SHUT OFF AND AS I AM TYPING...
Over charged by online merchant
I wish to send letter cancelling dispute. I'm a merchant
I have just received our bank statement for February and not one dollar has been deposi...
I filled in the form incorrectly and need to amend details
I'm going to purchase a Samsung Galaxy S** cell phone. It has no ***" Jack to accept t...
Getting this error when trying to process a card on Square virtual terminal "*No Active...
I called the cash app customer service number in Hope's of raising my withdrawal limit...

Square Online Help at squareup.com - Info & Stats

Help desk addresshttps://squareup.com/help/us/en
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time38
Rank amongst all ways to reach them4
Other means of communicationphone, twitter, web
Communication customer rating90%
Quality of help rating85%
Votes for online help397
When this was last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-700-6000

Square Help Pages: What to Know

This is the Square help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Square's best customer help page or faq or forum, this is the best entry point according to 67,290 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-700-6000) which we show above. Sometimes when you dig through the various help topics and volumes on squareup.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Square agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Square: General Information

Square has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Square using 3 different media: phone, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-700-6000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Square.

Do Square and GetHuman work together?

GetHuman has no relationship with Square and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Square Contact Info

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $5 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Other Company Help Desks

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!