Sirius/XM Help Pages

Sirius/XM Customer FAQ, Forum, and Online Help Desk

Average time to fix: (11 hours)
Busiest time: 1:45pm
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Recent Sirius/XM help topics searched

I am selling my Lexus and need to let my Sirius subscription expire on that car on...
I would like to renew serious but I am not paying the $***. Do you have a special going on?
I would like to renew
i was bill on mastercard ***.** i dont use it that much so i would like to cancel thanks
I need to retrieve my ** digit electronic serial number for my **** Dodge Charger...
I need to cancel or change my service - not sure which. Please call me back as soon as...
I wrote myself a message to cancel my Sirius XM account by Friday. I don’t remember wh...
Change service to another car
I bought a car and it had a trial subscription to SiriusXM. I would like to renew the s...
I want to sign up for service
Purchased and never got Sirius xm
How much is my bill and when is it due
i just got sirus radio and i need a guide for channels
Want to cancel service
Please cancel my membership immediately. I live in the Hill Country and my service is v...
Get help with my issue

Sirius/XM Online Help at siriusxm.com - Info & Stats

Help desk address
http://www.siriusxm.com/contactus
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:45pm
Average turnaround time
11
Rank amongst all ways to reach them
8
Other means of communication
phone, chat, web, email, twitter, facebook
Communication customer rating
73%
Quality of help rating
83%
Votes for online help
508
When this was last updated
Sun Mar 29 2020 08:00:00 GMT+0000 (UTC)
Best phone number
866-635-5027

Sirius/XM Help Pages: What to Know

This is the Sirius/XM help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Sirius/XM's best customer help page or faq or forum, this is the best entry point according to 82,086 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-635-5027) which we show above. Sometimes when you dig through the various help topics and volumes on siriusxm.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Sirius/XM agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Sirius/XM: General Information

Sirius/XM has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Sirius/XM using 6 different media: phone, chat, web, email, twitter, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-635-5027 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Sirius/XM.

Do Sirius/XM and GetHuman work together?

GetHuman has no relationship with Sirius/XM and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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