Intuit Phone Number

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  • Calls Intuit's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:45am
  • Popular issues for this call center: Tax Help, Find an old Return, Account Access, Track a Refund, and Can't Submit Return.
  • Reach a live Intuit agent: Press 9 then 2 then 2 then 0
  • What you hear when you call: TurboTax, press 1. QuickBooks, press 2. Payroll, press 3. Pro Series Tax and ProConnect Tax Online, press 4. Checks, forms, and supplies, press 5. Payment solutions or merchant services, press 6. For a credit score, press 7. QuickBooks Time, press 8.

Calling Intuit Customer Care at 800-446-8848

I needed help accessing my TurboTax account because I haven't had to log in to it for over 2 years, but this year I earned enough to file taxes, so I have to use the software. However, I don't have the password, and I'm not actually sure which email I used since I have multiple ones. I thought the easiest thing to do would be to call Intuit and get help recovering my account.

I'm aware they have a lot of different products, so I'm sure that there are tons of people calling as we get close to tax season. I expected to end up on hold for a while, but the ironic thing is that once I got to the hold line I was instantly connected. What actually took almost over 8 minutes, was to get through the directory and voice assistant! If they could streamline that process, it would be simple to deal with Intuit. 

When I called, a voice assistant picked up and offered a variety of options, stating, "Welcome to Intuit. For TurboTax, press 1. For QuickBooks, press 2. For Payroll, press 3. For ProSeries Tax LaCerte Tax, EasyTax press 4. For checks, forms and supplies, press 5. For payment solutions or merchant services, press 6. For credit score, press 7. For QuickBooksTime, press 8. Then, after I chose TurboTax, it said, "For assistance with Turbo Tax in the US, press 1. For Turbo Tax in Canada, press 2." I chose the US and received a disclaimer, "Thank you for calling Turbo Tax. All elements of this call may be monitored and recorded. Please tell me why you're calling today. If you have a support ID, use that number." This is where things started to get tricky. 

The system told me it could send an email with a link to access my account if my email or phone number had changed, but that isn't the problem. It's my password that isn't resetting. It asked me five times what I needed but wouldn't recognize any of my responses. So then I finally started to reply, "Talk to someone."

The voice assistant finally responded, "I understand you would like to speak with someone who can help you recover your account. If you need help with anything else your specialist will ask you to call back. Is that okay with you?" I responded yes but then nothing happened. Throughout my phone call it kept just pausing for up to thirty seconds at a time. Finally it asked for additional information, and eventually it started ringing. 

Someone picked up immediately once the phone line was transferred, but it took me 8 minutes to get to that point. They need to work on the directory portion of the phone call, but this number was eventually useful.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Reasons customers like you called recently

payroll support. Closing business and have to change services
Unable to enroll. Can you please help
Cancelled quickbooks online but still got billed $*
I'm in the process of learning on intuit academy. The system is not allowing me to reta...
I have enrolled in intuit academy for tax level * course and I completed the course, b...
I want more information on the bookkeeping*tax course
My employer sent me a link so I could view my check stubs, but I can’t get into it when...
I have closed my account and requested my info be removed. I have also unsubscribed fro...
When installing the latest tax updates to the TurboTax program, to insure that taxes we...
i purchased turbotax on dec ***** directly from your company**didn't try to open it unt...
Locked out of my account
My money is missing my taxes and I got an quickbooks account and they had my account on...
I have been taking the level * course. I completed all assessments and the final assess...
Payroll issue with taking too much in deductions. How do I make a negative entry to gi...
I am trying to log in to Intuit Academy for Tax Level *. I am getting an error message...

Intuit Customer Phone Number 800-446-8848 - Stats

Phone number to dial800-446-8848
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Average wait3 minutes
Current wait3 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, email
Quality of communication93%
Quality of help80%
Customer votes235
Information last updatedFri Mar 01 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Intuit's Best Toll-Free/800 Customer Phone Number

This is Intuit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Intuit agent. This phone number is Intuit's Best Phone Number because 10,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-446-8848 include Tax Help, Find an old Return, Account Access, Track a Refund, Can't Submit Return and other customer service issues. Rather than trying to call Intuit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Intuit has 3 phone numbers. It's not always clear what is the best way to talk to Intuit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Intuit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Intuit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Intuit, including email and their website / help desk. Visit our Intuit Customer Service page for more information.
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