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Sirius/XM Customer FAQ

Top Answers & How-to Guides

What is Sirius/XM's Phone Number?

The question we are asked most often is about how to talk to Sirius/XM customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the difference between Sirius and XM radio?

The main difference between Sirius and XM radio is the content they offer. While both services provide a wide range of commercial-free...
Ask any question you have about Sirius/XM customer service, get an answer now.

Recent Sirius/XM Customer Questions

Can I speak to a live person by phone?

Yes, you can speak to a live person by phone. There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 3, 2024 5:18 PM

Can I use my subscription in my other car?

Yes, you can use your subscription in another car. You may need to transfer the service to the other vehicle or consider adding a new subscription for the second car. Some subscription plans offer multi-car discounts.
Asked Jun 23, 2024 11:52 PM

Is the listed Philadelphia PO box the location to send a payment check?

Yes, if you're making a payment via check for your SiriusXM service, you can send it to the Philadelphia PO Box that's listed. Make sure your account number is written on your check and please always double-check the address before sending any sort of payment to ensure it gets put towards your account effectively.
Asked Jun 4, 2024 4:55 PM

Need phone number to call a human customer rep

We're sorry, but we can't provide the specific phone number in this response. However, there is a link to the most up-to-date contact information right here on this page that you're viewing. Rest assured, Sirius/XM offers excellent customer support and will be able to help you resolve your issue or answer your questions.
Asked May 27, 2024 4:10 PM

refresh my Sirius radio Honda 2015

To refresh your Sirius radio on your Honda 2015, follow these simple steps: 1. First, make sure your radio is turned on and tuned to channel 184 for Sirius radios or channel 1 for XM or SiriusXM radios. 2. Next, visit the SiriusXM website and click on the "Refresh Signal" option located under the "Help & Support" section. 3. Enter your radio's ID (found on Channel 0) or the relevant VIN number. 4. Then click on the "Send Activation Request" button. It may take up to 15 minutes for the signal to be sent. Make sure your car is in a place with a clear view of the sky for optimal reception.
Asked May 21, 2024 2:45 AM

Help me with my Sirius/XM customer service issue

Subscription Management

How Do I Add My Sirius/XM Subscription to Multiple Devices?

Using your Sirius/XM subscription doesn't have to be limited to just one vehicle or device. You can add your subscription to multiple...

How Do I Cancel My Sirius-Xm Service?

If you would like to cancel your Sirius-XM service, you should contact the support team with these helpful tips.

How Do I Get a Refund from Sirius/XM?

SiriusXM has long been a premier provider of radio services, but sometimes, you may need to return a radio or accessories. Sirus makes...

How do I update my payment information?

To update your payment information for Sirius/XM, you can do so online through your account on the company's website. Simply log in...

Transfer and Compatibility

Can I transfer my Sirius/XM subscription to a different vehicle?

Yes, Sirius/XM subscribers can transfer their subscription to a different vehicle. To do so, simply contact Sirius/XM's customer care...

What devices are compatible with Sirius/XM?

Sirius/XM is compatible with a wide range of devices, ensuring you can enjoy your favorite satellite radio content wherever you go....

Can I listen to Sirius/XM in multiple vehicles simultaneously?

Yes, Sirius/XM offers the capability to listen to their service in multiple vehicles simultaneously. By subscribing to their All Access...

Subscription Plans

What are the different subscription plans available?

Sirius/XM offers several subscription plans to cater to different preferences and budgets. The most popular option is the All Access...

Is there a free trial available for Sirius/XM?

Yes, Sirius/XM offers a free trial for new listeners. You can enjoy a complimentary trial period to experience the wide range of entertainment...

International Access

Can I listen to Sirius/XM in other countries?

Yes, you can listen to Sirius/XM in other countries. Sirius/XM offers an option called SiriusXM Internet Radio, which allows subscribers...

Channel Information

What channels are included in my subscription?

Your Sirius/XM subscription provides access to over 150 channels of exclusive content. These channels cover a wide range of genres,...

Service Comparison

What is the difference between Sirius and XM radio?

The main difference between Sirius and XM radio is the content they offer. While both services provide a wide range of commercial-free...
FAQ Table of Contents

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